Privacy Policy
Effective Date: July 13, 2026
This Privacy Policy explains how Chengdu Eurovia Trading Co., Ltd. (“Luckytata,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects your personal information when you visit or make a purchase from https://luckytata.com/, create an account, contact us, or otherwise use our website and services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Company Information
Company Name: Chengdu Eurovia Trading Co., Ltd.
Address: Room 902 Wanda, Chengdu 610000, China
Email: policy(at)luckytata.com
Website: https://luckytata.com/
2. Information We Collect
We may collect personal information directly from you, automatically through your use of our website, or from third-party service providers.
2.1 Information You Provide to Us
When you place an order, create an account, contact us, or use certain features of our website, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Account login information
- Customer service messages
- Product review or feedback content
- Customization information, such as engraving text, order notes, or special requests
2.2 Payment Information
We accept payments through PayPal and credit card payment channels.
Payment information is processed by third-party payment service providers. We do not directly store your full credit card number, complete payment credentials, or PayPal login information.
We may receive limited payment-related information, such as payment status, transaction confirmation, billing details, payment method type, and fraud prevention results.
2.3 Information Collected Automatically
When you visit our website, we may automatically collect certain technical and usage information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed
- Referring website
- Date and time of visit
- Website interaction data
- Cookie identifiers and similar technologies
This information helps us operate, secure, analyze, and improve our website.
2.4 Google Analytics
We use Google Analytics to understand how visitors use our website, improve user experience, and analyze website performance.
Google Analytics may collect information such as your device information, browser information, IP address, pages visited, session duration, traffic source, and interactions with our website.
Google Analytics uses cookies and similar technologies. Where required by applicable law, especially in the European Economic Area and the United Kingdom, we will request your consent before using non-essential analytics cookies.
You can manage analytics cookies through our cookie banner, cookie settings tool, or your browser settings.
3. How We Use Your Information
We may use your personal information for the following purposes:
- To process and fulfill your orders
- To arrange payment, shipping, delivery, returns, refunds, and customer support
- To create and manage your account
- To communicate with you about your orders, inquiries, or account
- To provide product customization services
- To improve our website, products, services, and customer experience
- To analyze website traffic and performance through tools such as Google Analytics
- To detect, prevent, and respond to fraud, abuse, security risks, or technical issues
- To comply with legal, tax, accounting, customs, regulatory, and business obligations
- To protect our rights, property, customers, and business operations
- To send marketing communications in the future, where permitted by law or with your consent
4. Legal Bases for Processing Personal Information
Where applicable, including for users in the European Economic Area, the United Kingdom, or similar jurisdictions, we process personal information based on one or more of the following legal bases:
- Performance of a contract: to process orders, payments, shipping, returns, refunds, and customer support.
- Consent: for non-essential cookies, analytics cookies, email marketing, or other activities where consent is required.
- Legal obligation: to comply with tax, accounting, customs, consumer protection, regulatory, or legal requirements.
- Legitimate interests: to operate our business, improve our website, prevent fraud, ensure security, and communicate with customers, provided these interests are not overridden by your privacy rights.
5. Cookies and Similar Technologies
We use cookies, pixels, tags, local storage, and similar technologies to operate and improve our website.
Cookies may be used for:
- Essential website functions, such as shopping cart, checkout, account login, and security
- Website performance and analytics
- User preferences
- Fraud prevention and website security
- Marketing or advertising features, if introduced in the future
Some cookies are necessary for the website to function properly. Other cookies, such as analytics or marketing cookies, may require your consent depending on your location.
For more information about the cookies we use, how long they remain on your device, and how you can manage your preferences, please read our separate Cookie Policy.
You can also manage cookies through your browser settings. If you disable certain cookies, some website features may not function properly.
6. Email Marketing
We do not currently offer an active email newsletter or subscription service. However, we may introduce email marketing in the future.
If we offer email subscriptions or promotional emails in the future, we will collect and use your email address only where permitted by law or with your consent.
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us at policy(at)luckytata.com.
Even if you unsubscribe from marketing emails, we may still send non-promotional service messages, such as order confirmations, shipping updates, account notices, refund updates, or customer support communications.
7. How We Share Your Information
We do not sell your personal information in the traditional sense. However, we may share personal information with trusted third parties where necessary to operate our business and provide our services.
We may share information with:
- Payment processors, including PayPal and credit card payment service providers
- Shipping and logistics providers
- Website hosting providers
- E-commerce platform and website service providers
- Analytics providers, including Google Analytics
- Customer support tools
- Fraud prevention and security service providers
- Professional advisers, such as accountants, legal advisers, or auditors
- Government, customs, tax, regulatory, or law enforcement authorities where required by law
These third parties may process your personal information only as necessary to provide services to us, fulfill your order, comply with legal obligations, or protect legitimate business interests.
8. International Data Transfers
We are based in China and operate a cross-border e-commerce business. If you access our website or purchase our products from the United States, the European Economic Area, the United Kingdom, Canada, Australia, or other regions, your personal information may be collected, processed, stored, or transferred internationally.
Your information may be processed in China and in other countries or regions where our service providers, payment processors, logistics partners, analytics providers, or technical partners are located.
Where required by applicable law, we use appropriate safeguards to protect personal information during international transfers, such as contractual protections, technical security measures, and other legally recognized safeguards.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information for:
- Order processing and fulfillment
- Customer service
- Returns, refunds, and dispute handling
- Legal, tax, accounting, customs, and regulatory obligations
- Fraud prevention and website security
- Business recordkeeping
When personal information is no longer needed, we will delete, anonymize, or securely store it according to applicable legal requirements.
10. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of processing
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your personal information
- Opt out of marketing communications
- Manage or withdraw cookie consent where applicable
To exercise your privacy rights, please contact us at:
policy(at)luckytata.com
We may need to verify your identity before processing your request. We will respond within the time required by applicable law.
11. European Economic Area and United Kingdom Users
If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection laws, including the right to lodge a complaint with your local data protection authority.
Where we rely on your consent to process personal information, you may withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
For non-essential cookies, including analytics cookies, you may manage your consent through our cookie banner or cookie settings tool.
12. California and Other U.S. State Privacy Rights
If you are a California resident or a resident of another U.S. state with applicable privacy laws, you may have additional rights regarding your personal information, including the right to:
- Know what categories of personal information we collect, use, disclose, or share
- Request access to your personal information
- Request deletion of your personal information
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information, where applicable
- Limit the use of sensitive personal information, where applicable
- Not be discriminated against for exercising your privacy rights
We do not knowingly sell personal information. If we introduce advertising, retargeting, or marketing technologies in the future that may be considered “sharing” or “targeted advertising” under applicable privacy laws, we will provide appropriate notice and opt-out choices where required.
To submit a privacy request, please contact us at:
policy(at)luckytata.com
13. Canadian and Australian Users
If you are located in Canada or Australia, you may have rights to access, correct, or request information about how your personal information is handled, subject to applicable privacy laws.
You may contact us at policy(at)luckytata.com to make a privacy request or ask questions about how we handle your personal information.
14. Security
We take reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using commercially reasonable safeguards.
15. Children’s Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us at policy(at)luckytata.com, and we will take appropriate steps to delete such information.
16. Third-Party Links
Our website may contain links to third-party websites, apps, payment platforms, social media pages, or other services.
We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of any third-party services you visit or use.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or privacy practices.
When we update this Privacy Policy, we will revise the “Effective Date” at the top of this page. If changes are significant, we may provide additional notice where required by law.
Your continued use of our website after an updated Privacy Policy is posted means you accept the revised policy.
18. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal information, please contact us.